Min 300 words
Queuing Theory. (n.d.). Encyclopedia of Business, 2nd Ed.; Reference for Business, retrieved from: http://www.referenceforbusiness.com/encyclopedia/Pro-Res/Queuing-Theory.html
In Case 4, you are learning to use Queuing analysis to determine various situations and possible solutions to the waiting line of trucks at the dock at EBBD.
As you write your report to Wilco to present your results, consider other applications for queuing analysis.
In this TD, explore the various ways that queuing analysis can be used in Logistics to obtain optimal results, not only at EBBD, but at any company.