Management Sample Assignment
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Operation management involves the process of designing, controlling, and overseeing the process of production of goods and services, as well as operations of a business. It focuses on ensuring that the raw materials are used in a way that meets the requirement of an organization. One of the objectives of the operation management is to ensure the balance between input and output. The inputs managed include labor, raw materials, and energy. On the other hand, the outputs are in the form of services, as well as goods produced. An example of a company that has enjoyed success due its operation management is Dell, Inc. It has an outstanding way of handling customers despite the handling of more than 10,000 daily communications from different clients. This paper focuses on the concepts that are essential in ensuring that the process of designing, controlling, as well as overseeing of the production process takes place in an efficient way.
Operations and Productivity
It is worth understanding that the role of operation manager is to ensure that there is a balance between the inputs and outputs. The operations manager takes charge of the processes that takes inputs such as raw materials and makes them into outputs such as goods. He/she must plan, implement the plan, and monitor the activities required to achieve the objective (Kamauff 2). The primary roles of the manager are to provide proper tools, as well as methods that the company can use to increase productivity.
Operation Strategy in a Global Environment
The main objective is to ensure the growth in world’s trade. Operation managers need to make decisions that will enable the company to have competitive advantage over their rivals. There are about ten specific decisions that are strategic for the achievement of the objective. For example, goods and services should have a design that enables them to meet the consumer’s needs. Additionally, the layout should be in a way that enhances the efficient use of the available resources. It is also essential to recognize the key success factors in a particular organization.
Project managers coordinate the projects with a specialized team of individuals. The process involves breaking down tasks into major tasks, subtasks, and activities. It also takes into account the schedule project and the control project. Managing projects is essential ion an organization since it ensures that the productivity both the employees and the departments meet the objective of the plan. Operation managers can use Gantt chart for drawing a specific schedule. Additionally, Microsoft Project Software is essential for creating a project.
Forecasting involves making specific predictions in relation to the uncertainty that might affect the objective of an individual or a company. Such uncertainty might be increase or decrease in prices of goods and services, as well as shares in a particular company. Using the past and the present data, management can find adaptation strategies or mitigation measures to some of the uncertainty. Forecasting is an essential tool for operation managers because it will ensure that raw materials, as well as output, are available as required.
Design of Goods and Services
The design of goods and services is the strategy that a firm can use to meet the demands of the consumers. Product lifecycle embraces the strategy that a company has to have a product at any given time to ensure that cash flow is not affected. In the designing of goods and services, the operation managers use some strategic options, For example, one may decide to exit the market or the product depending on the competitive advantage. Company researchers should do research in a case where a new product is to be launched into the market to ensure that the product meets the requirements.
Managing Quality (Total Quality Management)
Focusing on the improvement of quality of various products is essential in enhancing productivity. Total quality management involves the management approach that ensures the company enjoys long-term success through the satisfaction of the consumers. ISO 9000 is the international quality standard. On the other hand, ISO 1400 deals with the international environmental standards. Such standards are essential in determining the quality of goods as well as services with the aim of meeting the environmental and other demands. Continuous assessment of products ensures quality production.
The process strategy should involve the best process that meets the demands of the consumers, as well as the organization. The production processes should be efficient to ensure that the productivity of the firm is not affected by some external factors. Operation managers should be able to establish crossover points for different processes. Additionally, they should use the tools of process analysis to determine consumer’s interaction in various process design.
Various factors can affect the location strategies. For example, location is directly related to the cost as well as revenue. In making decisions, managers should consider factors such as services and method. The industrial location ensures that it meets the demands of the consumers by providing place utility. Another factor that can help managers in making decisions the data obtained from analysis of location breakdown. Such analysis can be mathematical or graphical based on the objective of the company.
The two types of layout are office layout and retail layout. The retail layout ensures that the organization maximizes the profit from the input. There are many advantages of an office layout, for example, it will ensure that there is the efficient utilization of the office space. Space is important in any organization and it is essential to recognize that the output should correlate to the amount of space. A company should have a product-oriented layout to ensure that the products are produced in accordance to the consumers demand. Additionally, fixed-position layouts are appropriate for facilities such as hospitals and schools.
Human Resources and Job Design
Human resources department should ensure that there is an efficient use of people. Such qualities involve mutual trust between the department and the employees, reasonable, as well as equitable pay, and safety. Some of the issues in job design include determining the changes that might take place over time. Labor planning includes job expansion, as well as job design in order to enhance efficiency and productivity of the employees.
Supply Chain Management
Supply Chain Management is appropriate in addressing the opportunities and managing challenges based on transaction, rather than strategically or holistically. It is an essential component of a business strategy since it improves profitability through efficiency of its operations. Some of the elements of the strategy are communication, leverage, continuous improvement, risk management, as well as innovation. Supply chain management is important in an organization, because it improves the customer’s services as well as boosts the bottom line of the firm.
Inventory management deals with the creation of purchasing strategy that ensures that goods are available when the consumers need them. The quality as well as the quantity of the products is the factors that manager employ in ensuring they achieve the objective. Operation managers need to understand the economic order quantity model. The model is essential in understanding the availability of the order quantities. It is essential for the upcoming operation managers to understand that the Dell Inc. employed various strategies to ensure they achieved their competitive advantage (Hitt 85).
Aggregate planning focuses on the output of the company. It is driven by demand forecasts. The forecasts translate into monthly or quarterly production plans. The managers need to develop a graphical aggregate plan as well as exploring various strategies that they can use to develop an efficient plan that embraces productivity. Problems of yield management can be solved by using the aggregate planning.
Material Requirements Planning (MRP) and Enterprise Recourse Planning ERP
Enterprise Resource planning deals with the management software, which allows businesses and companies to use integrated applications in managing activities that relates to services, human resources, and technology. They help in determining the growth of the business through an understanding variety of factors. On the other hand, Manufacturing Resource Planning is essential for the financial and operational planning of a manufacturing company. It uses organizational structures that keep track of specific functions and characteristics of the organization.
Short-term scheduling involves planning objectives that the organization should accomplish in a given period. There is a relationship between the short-term scheduling, aggregate planning, capacity planning, as well as master schedule. The operations manager should understand the five layers in an organization under which he/she functions: the core operation layer, the customer layer, the supplier layer, the innovation layer, and the operations support layer (Mahadevan 13).
One of the primary objectives of operation management is to ensure the balance between input and output. In order to achieve the objective, it is essential to understand the fifteen basic concepts under which the operational management should work. For example, Operation Strategy in a Global Environment as a concept ensures that operation managers make decisions that will enable the company to have competitive advantage over their rivals. All the concepts function together to ensure that the companies achieve their objectives.
Operation management entails designing and controlling the production process. It also involves taking change of business operations. Focus is on the use of raw materials in accordance with an organization’s requirements. Operation management seeks to promote an input-output balance. Inputs encompass raw materials, labor, and energy while outputs comprise services and goods produced. Dell Inc., for example, has succeeded through mastery of operation management. It has handled its customers well despite having over 10,000 clients. In this paper, focus is on concepts that are critical for the process through which the production process is designed, controlled, and managed in an efficient manner.
An operations manager plays the role of maintaining input-output balance during the production process. He/she takes is in charge of all processes during product development. These managers come up with a plan, implement it, and personally oversee it in order to achieve the intended objective. Hence, the manager’s primary roles are to provide the required tools and methods needed to increase productivity in any given company.
Operation managers are required to make decisions that guarantee competitive advantage over their rivals and by so doing, ensure growth in world’s trade. Such strategic decisions includes coming up with a design or the goods and services that meets the consumer’s needs, utilizing the available resources using an efficient layout and acknowledging the success actors in the company. Moreover, the layout that the managers come up with should facilitate efficient use of available resources.
Project managers are responsible for coordinating projects by assigning them to specific individuals according to the level of importance, and this includes the scheduling and controlling projects. Managing projects ensures that the objectives of the company are met thereby increasing productivity at both individual and departmental level. In this regard, Grant Charts and Microsoft Project Software are pertinent to creating and scheduling projects.
This involves making educated predictions regarding matters that may affect an individual or company or example, a decrease in shares in a company. In order to find adaption strategies to an uncertainty, it is important to analyze the past and present data. Forecasting plays a big role in ensuring the availability of raw materials and outputs as required by the organization.
The product life cycle runs on the idea that a company should have a product at all times in order to maintain steady cash flow and promote customer satisfaction and overall profitability. Designing goods and services uses some strategic options in order to meet the needs of the consumers like exiting the market due to competitive advantage. Company researchers ought to work to ensure that products meet the requirements.
Total quality management involves producing quality products thus ensuring a company’s long term success through customer satisfaction. There are certain standards that determine the quality of goods and services. For example, ISO 90000 measures international quality standard while ISO 1400 is the international environmental standard.
This strategy involves using the most efficient production process in order to guarantee consumer’s satisfaction as well as the productivity of the firm from external actors. Operation managers should be well versant with the tools of process analysis in order to gauge consumers’ interaction in the various process designs.
The industrial location is core to the success of operation management as it is directly related to aspects of cost and revenue. As such, it is important or managers to take into consideration certain actors like analyzed data (mathematical or graphical), services and method so as to ensure that consumers demand are met by providing place utility.
The retail layout focuses on maximizing profit from the input while the office layout ensures the utilization of available office space. Output should always relate to the amount of space, thus every company is advised to have a product-oriented layout to ensure the products meet the consumer’s demand. Moreover, hospitals and schools work best wit fixed-position layouts.
Human resources departments ought to ensure that people work efficiently by advocating or mutual trust, equitable pay and safety. Job design includes the determination of changes that take place overtime wile labor planning addresses expansion and design to enhance efficiency and productivity of all employees. These changes are vital for the overall success of contemporary organizations.
This addresses the opportunities and managing challenges on the basis of transactions. By so doing, profitability improves through the efficiency of its operations. Elements of this strategy includes risk management, innovation and leverage. Supply chain management plays a big role in any organization as it improves customer services.
Inventory management facilitates the purchasing strategy that ensures the availability of quality goods on demand. Operation managers need to employ the economic order quantity model that helps in understanding the availability of the order quantities. For example, Dell Inc. achieved its competitive advantage by employing different strategies.
Aggregate planning is important as it helps solve problems o yield management by focusing on the output of the company. It depends on demand forecasts that are translated into monthly or quarterly production plans. Managers therefore need to come up with aggregate plans that can be used to embrace productivity. With this information in mind, managers can adopt a proactive way of embracing productivity and confronting problems relating to yield management with the goal of solving them amicably.
Enterprise resource planning deals with management software that use certain applications to manage activities relating to human resources, services and technology and to determine business growth while Manufacturing Resource Planning uses organizational structures to keep track of the financial and operational planning o the company.
Sort time scheduling deals with the planning of a company’s short-term objectives. Moreover, it is important to note that short-term scheduling, aggregate planning, capacity planning and master scheduling are all interdependent. There are five layers in an organization under which an operations manager functions: the core operation layer, the supplier layer, the operations support layer, the customer layer, and the innovation layer.
Operations management’s primary objective is promoting input-out equilibrium in an organization. For this goal to be achieved, operation managers must understand all the fifteen fundamental concepts based on which their core functions should be executed. For instance, in today’s global environment, operation strategy ensures that all operation managers’ decisions are geared towards enabling a company maintain its competitive advantage over rivals. All the operation management functions should function in a synergistic manner to ensure that organizational objectives are achieved.
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