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You have just finished designing a course on customer service for a retail chain. List and describe the four (4) categories of training outcomes that you would use to determine the course’s success. (25 points) (A 1½-page response is required.)
You have just finished designing a course on customer service for a retail chain. List and describe the four (4) categories of training outcomes that you would use to determine the course’s success. (25 points) (A 1½-page response is required.)
